Choosing your first long-term role is a big decision. You’re not just looking for a job – you’re looking for somewhere you can grow, feel supported, and build a future.
That was exactly what I was searching for when I joined Cowens.
In the past, I’d experienced roles where expectations shifted after the interview stage. Promises were made but not always kept. From my very first day at Cowens, that concern disappeared. I was welcomed immediately, listened to, and supported, every commitment made during recruitment has been delivered on, and then some.
Training That Sets You Up for Success
Cowens takes a measured, confidence-first approach to training. Rather than overwhelming new starters with information, learning is delivered in clear stages, ensuring understanding at every step.
Throughout my onboarding, Josh made sure we felt comfortable before moving on – whether that was learning products, understanding insurance terminology, or preparing to speak with clients. Time was built in to reflect, ask questions, and practice, including supported call training until we were genuinely ready.
The result is simple: confidence, competence, and the ability to perform well without unnecessary pressure.
A Workplace You Actually Enjoy Being Part Of
One of the biggest surprises for me has been how enjoyable work can be in the right environment.
I don’t dread coming into the office – in fact, most days go incredibly quickly. When you’re engaged, supported, and trusted, time tends to fly. That says a lot about the culture Cowens has built.
Support That’s Always Within Reach
I joined Cowens with no prior insurance experience. Since then, I’ve signed up for my professional exams and continue to build my technical knowledge, fully supported by the business.
On a day-to-day basis, support is never far away. If I’m dealing with a client operating in a complex or unfamiliar sector, there’s always someone willing to help – whether that’s advice on insurers, structuring a conversation, or identifying the right questions to ask.
That collaborative approach allows everyone to work efficiently while continuing to develop their expertise.
A Culture Built on People, Not Hierarchy
The Cowens office is lively, welcoming, and full of character. There’s a genuine sense of teamwork – people talk, help one another, and build strong relationships both in and out of work.
What stands out most is accessibility. You can approach anyone in the business, regardless of role or seniority. If you need support, advice, or simply a conversation, people will make time to listen and help.
That environment has played a huge role in building my confidence. Over time, I’ve gone from needing guidance on certain client types to handling them independently – and the growth in confidence and understanding has been significant.
Real Opportunities to Progress
What excites me most about my future at Cowens is knowing there are genuine opportunities to progress.
Career development here isn’t about ticking boxes or having done the job elsewhere. It’s about effort, learning, and growing alongside the business. If you’re willing to work hard and develop your skills, there are real opportunities to move forward.
Advice for Anyone Starting Their Career
Don’t be afraid to try something new.
I spent three years at university and ended up taking a completely different path – simply because I was open to exploring other opportunities. If something isn’t working for you, don’t feel locked into it.
There are excellent workplaces out there, often in industries you may never have considered. You won’t find them unless you’re prepared to step outside your comfort zone and give something new a chance.